Grand Cosmopolitan Hotel

location near metro. spacious rooms. super equipped gym. varied and quality food. newly built facility.

My family and I just spent the kindest, most fun, most welcoming vacation at the Grand Cosmopolitan Hotel. It indeed deserve the five stars rating and much more. Check-In: The check-in experience was a “breeze” with lovely and welcoming receptionists, the escort to the room by the receptionist was a nice gesture. In-room amenities and housekeeping: Everything a family needs as amenities in the room is available or can be arranged by the excellent staff. The housekeeping staff was excellent and attentive to all details as they make up the room, the room sparkled at each make up round. Sheets, towels, and tissues were regularly changed to pristine and neat replacements. Shout out to all housekeeping staff, especially Linn and all other workers whose names I unfortunately can’t remember. Gardenia Brasserie and Americano Cafe: A role model at hospitality. Breakfast at the Gardenia was vibrant with variety of dishes and hospitable staff. Ann was kind and hospitable to my family, especially my daughter. Waiters and waitresses at the Gardenia were kind and helpful with everything we needed. Coffee and pastry are mouthwatering at the Americano. During my stay, I had my morning turkish coffee fix by either Ann or Yelis which was done by the best people, and the perfect morning routine before I went about my day. Family Activities: Some days we didn’t have to leave the hotel as it offers nice and fun activities. Gym and Swimming pools, for adults and kids, with refreshments are available. Kids play area are also available. For relaxing, in-house wellness spa can be used. My daughter had an accident by the gym. The security and the duty manager were attending and offer all the help there is. They offer first aid and even asked to call a doctor. Later, they send a cake to our room which was a tremendously kind gesture.

I really liked the breakfast and the presence of Russian-speaking staff. The room cleaning is excellent and the rooms are very spacious with a smart home. The metro is a 5-minute walk away, the Emirates Mall is 10 minutes away. There are 2 stations to the Marina, 4 to Dubai Mall.

Wonderful staff with attention to detail, luxury room, flexible maid service at times to suit via buttons by door, incredible meals, fabulous facilities, wonderful spa, free hotel transport to various malls, Kite beach and Marina beach with beach towels available from guest services. All the top tours you can book with confidence with guide at hotel. Nearby Metro station/buses and extremely safe and clean everywhere.

This hotel is absolutely excellent and affordable with outstanding service that exceeds all expectations. Every staff member is delightful, patient, courteous, and always greets you with a smile. The hotel is located in the Al Barsha neighborhood, about a 10 min walk from the Emirates Mall. The rooms are relatively spacious, comfortable, and maintained at a very high standard of cleanliness. Although the pool is on the smaller side, the overall experience makes up for it. Around the hotel, there are plenty of affordable dining options, and all major attractions are easily accessible by taxi or car. For instance, getting to Dubai Mall takes about 15 -20 minutes when traffic is light. Taxis in Dubai are also reasonably priced. I have stayed at this hotel more than 10 times, last time in room number 534, and I keep coming back for the perfect service. The hotel managers, Ali and Alessia, are exceptionally professional, dedicated, and quick to solve any problem efficiently and with a smile. They go above and beyond to ensure guests feel welcome. The staff at the entrance, including Rista and Diana, are always polite and cheerful, creating a warm welcome every time. Alexandra at the concierge is incredibly helpful and happy to recommend places to visit. The front desk team, especially Nancy and Darya, is amazing, empathetic, detail oriented, and always service minded. Ali and Alessia, beyond their professionalism, make you feel right at home. The housekeeping staff , Hnin and Racky, are also fantastic, always smiling and ensuring everything is spotless. I want to especially thank Hnin for her excellent work and fast, efficient room service. Vikram, who helped with luggage, was also wonderful, dedicated, helpful, and always empathetic and cheerful. I have visited Dubai countless times and stayed in many luxurious 5-star hotels, but I keep coming back also to this hotel because of the exceptional team who go above and beyond to make every stay unforgettable.